We regret that there can sometimes be the rare occasion when your products may receive damage during transit. After receiving them, we ask you to inspect and report any imperfections within five days of delivery for a replacement with some pictures attaching; do not install an item with significant damages on it if delivered as well, Mikes will not take responsibility for this case! Please send us photos along with detailed descriptions at contactus@mikescarpets.com.au, so our customer service team knows what needs fixing.
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